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WHY CHOOSE ANNIE'S PLACE?
Annie’s Place is a professional health, home and community services collective that is locally owned & operated. We started this business as we observed that there was a need for a company that would not only provide caregivers to those in need but one that genuinely cares. We offer our clients the highest level of quality service and specialize in client-centered customized services to meet your every need!
Our Care Team Is Here For You!
We Make Family Lives Better
When we begin working with a client we consider the client but also the family as a whole. Providing home support services throughout the Lower Mainland, we offer a variety of services. These include supporting seniors at home and in transition (independent to assisted living, long term care and palliative care), people with disabilities, families taking care of elderly parents and / or children, and individuals requiring respite or convalescence care.
Caring, Committed Team
Annie’s Place caregivers are fully-trained, empathetic and receive a living wage. We are in business because we care and are passionate about providing high quality, client-centered holistic services.
Providing Whatever You Need, Whenever You Need It
At Annie’s Place, we wanted to deliver our service to make it work for you and your family. We do not require a four-hour minimum, unlike most home support service companies, and we tailor your service specifically to your needs. We are also flexible as your needs change.
“Annie’s Place is a wonderful organization. The directors collaborated well with our family in designing a 24-hour Care Plan for my 92-year-old father. Their care workers demonstrated compassion, patience and caring and communicated with us daily. Knowing my dad was well taken care of eased our minds and I highly recommend their services.”
“Annie’s Place is the only service I know of in the Lower Mainland that provides support for younger adults, teenagers, etc., not just seniors, of families who are in need. As a single mother of 2 children, one who is 17 years old with cerebral palsy, autism and epilepsy, I’m truly grateful that Annie’s Place exists. They are friendly, warm and caring which my son definitely needs and gravitates to. They have provided a source of comfort that I don’t think I could have otherwise!”
“For the last 6 years since our oldest was born, my husband and I have done everything ourselves. Our girls are aged 3 and 6 and one child has complicated health needs with multiple surgeries and extended hospital stays. We don’t have family nearby and my husband works shift work, leaving me feeling like a single mother half the time.”
“Annie’s Place provided us with Special Needs Respite Care and it has made an incredible difference. I can take a break for a couple of hours knowing my girls are being taken care of. Lina and Dena, the Directors at Annie’s Place, have gone over and beyond what I originally expected and treat our girls like family.”
“The care and support provided to my father following his surgery was exceptional. I live in a different province and it was stressful to not be able to stay in BC for his full recovery. Lina completely set my mind at ease by keeping me up to date through calls and texts. I am so thankful for Annie’s Place.”
“Annie’s Place helped my father get through a difficult recovery after he had a shoulder operation. They were easy to coordinate with, very responsive and took the time to communicate with all of us so we were able to determine what care we could receive for my dad. If either my mom or dad needed help in the future, I would not hesitate to call Annie’s Place.”
“We recommend Annie’s Place for quality home care services. They continue to provide our mother with good, reliable and efficient service such as room cleaning and close accompaniment for home organised outings.”
Quality and Safety
Annie’s Place provides a full spectrum of home health and personal support services to meet and adapt to the changing needs of our clients. We ensure that our carefully screened and trained staff are skilled professionals, who maintain a high standard of care and integrated safety practice knowledge in their respective fields of work.
Safety is a key value that is implemented at all levels of our organization- from our field staff to our company’s owners. We conduct daily check-ins with our clients and staff team to ensure that all procedures are followed carefully and safely. Also, we provide free health care assessments for clients, which include mobility and adaptation support, as required.
Dignity and Respect
We are dedicated to making sure that our clients receive the utmost respect and care. Our Team is comprised of compassionate professionals, who are dedicated in ensuring clients feel the care, comfort, and respect that they deserve. Our client’s voice is at the centre of the care planning to create a solid client-team member match. This fosters respectful and trusting relationships to form and to be nurtured between our Annie’s Place team members and our clients.
With this philosophy in place, we can provide a care experience that generates peace of mind to honour our clients and their family’s desire for quality care.
Caring and Listening
When you or your loved one needs care, we are here to listen to you to provide the right type of care at the right time to ensure that you feel supported. We will be there with you along every step of your healing, care or recovery journey. By listening carefully to your needs, we ensure that we are providing a quality standard of patient-centred, wrap around support. Our clients and their family’s health and well-being are “our” main priority. You are not just another face. Your voice matters and you are not alone.
We provide expertise, custom care, resources and referrals to deliver a network of services to strengthen our client’s ability to navigate their day; which also helps to reduce stress and improve the well-being of the family and primary caregivers in our client’s lives.
Responsibility and Integrity
Responsibility is a core principle that Annie’s Place was founded upon to ensure that our team consistently delivers a high standard of excellent care and seamless service. Our care extends beyond just the day-to-day support tasks by understanding that support is optimized when a person is cared for in a holistic manner- mind, body and spirit. Annie’s Place is dedicated to enriching the “every day” of our clients with compassionate care, service excellence, and integrity.